Order / Shipping
Free standard shipping on all plant orders this week, no coupon code need.
To reserve from a finite and perishable inventory, we must request payment upon receipt of orders.
We ship year round, though some plants are subject to seasonal availability. We do book orders and reserve plants in advance of availability.
We do not ship to Alaska, Hawaii, outside the U.S., PO Boxes, or to an APO/FPO address. Agricultural regulations or distance restrict the shipment of certain plants to some states. A 3% credit charge fee may be applied to refunds for plants to applicable Western State orders despite Shipping Restriction acknowledgement; or entered Ship Dates prior to Availability.
Subject to availability, we ship ASAP, but our "official policy" is:
Unless a future ship date is requested, orders placed by 12:00 pm ET on Tuesday, are shipped by the following Monday or Tuesday, subject to Availability, weather and backlog. A projected availability may be noted if a plant is not currently available.
- Plant are placed into specialized boxes to ensure they are not crushed or toppled in shipping.
- Moisture level is checked to ensure plants will arrive in good condition.
- Orders are shipped UPS or FedEx Ground, tracking numbers emailed after shipment .
Some plants are shipped in flats. Flats (or trays) sizes include:
10ct Flat - 4 inch pots to 4.5 inch pots;
10ct Quart - Quart pots;
18ct Flat - 3.75 inch pots;
20ct Flat - 4.25x2.75 inch cells or 3.25x2.6 inch Ellepots;
30ct Flat - 2.85x2 inch cells; 30ct grass - 4.25 x 2 inch
36ct Flat - 2.25 inch pots;
72ct Flat - 2.5x1.3 inch cell plug tray.
Bare root ("BR") perennials are one+ year plants or divisions of older plants - sold in "lots" or individually with minimum quantities. Hemerocallis and Hosta are 1-4 eye/fan divisions depending on the variety. Intersectional peonies are sold as divisions of a two year field clump.
Many of the products we offer are grown in containers. Quantities in flat sizes including 10, 18, 20, 30 and 36 (larger count / smaller plant sizes may be available, which are typically sold to professionals to be grown in containers). Some of our plugs are environmentally friendly Elle Plugs, while others are traditional plugs. Modes are determined according the specific needs of the plants and to reduce the shock of transplanting.
Due to summer heat or winter temperatures, we may not be able to ship some plants when requested. Western states are more limited and may entail preparation requirements / additional costs.
Tracking information will be emailed upon shipping.
Please provide (2) weeks notice for change or cancellation requests, otherwise restocking / replanting fees may apply or shipment may not be cancelled. Nursery cannot be held responsible for delivery problems due to incorrect addresses, including return or redirect carrier's address correction charges and any additional shipping fee to reship the order.
The following chart is our suggested spring first ship date guide:
|Zone||Estimated First Ship Dates|
|8||Mid to Late March|
|6||Early to Mid April|
|4||Mid to Late April|
|3||Late April - Early May|
* The type of plant you order, or the weather in our area, or yours, may affect the anticipated shipping schedule;
** Did we mention Mother Nature may effect the shipping schedule?