We ship many plants year round and endeavor to ship plants within one week of the order date, or on the requested date. If you would like a shipment during the months of November through
February, please request a ship date when you order. Unless an earlier
ship date is confirmed, we will use the below shipping schedule chart
as a guide for first ship dates of bare root plants to the respective Zones.
Plants are
typically shipped via US Postal Priority Mail or UPS Ground, depending on
weight and destination.
For questions regarding proper planting times for your area of the country - Unless you request a specific ship
date, the following chart is our first ship date guide for most bare root plants. | Zone | Estimated First Ship Dates | | 9 | Mid March | | 8 | Mid to Late March | | 7 | Early April | | 6 | Early to Mid April | | 5 | Mid April | | 4 | Mid to Late April | | 3 | Late April - Early May |
* The type of plant you order, or the weather
in our area, or yours, may affect the anticipated shipping schedule; ** Flats, Elles, potted plants and bare root roses may be shipped up to 30 days earlier than the above dates; *** Did we mention Mother Nature may effect the shipping schedule?
In the event of excessive hot weather conditions, we may limit shipment of certain plants from mid-June through mid-August.
Substitutions:
If an item you order is unavailable or does not meet our quality
standards, we will contact you prior to sending a substitution.
Shipping charges:
Shipping charges for most plant items and Flats (of 18 to 72 plants count as 1 item): 
gray states - $6.00 for the first item plus $1.00 for each additional item,
red states - $6.40 for the first item plus $1.40 for each additional item,
blue states- $6.60 for the first item plus $1.60 for each additional item,
unless an additional amount is noted (for example base rose rate is $2.00, instead of $1.00). Hardgood products
are typically shipped UPS Ground within 3 to 14 days, often direct from the
manufacturer. Shipping costs are calculated via the Shopping Cart based
on the product and destination. Paid in full orders placed by 12:00 pm ET on Friday, unless requested otherwise, are shipped the following Monday or
Tuesday, subject to availability, weather and backlog. Many
plants are shipped year round. Orders received in March, April and
May may anticipate a one to two week processing delay due to volume. Plant orders ten pounds
or less are usually shipped USPS Priority Mail; larger packages via UPS
Ground. We guarantee
our plants to arrive at your doorstep healthy, viable,
true to variety and labeled; no substitutions without your approval. Plant are carefully identified, packaged and shipped. Many are shipped bare root and should be unpacked immediately, and
either potted or planted. Plants are reserved upon payment. A projected availability date should be
noted if a plant is not currently available for sale. We only accept
orders for and ship mature plants, unless otherwise noted or agreed to.
Your satisfaction is very important to us. If, for any reason, you are
not satisfied with any part of the process, please contact us.
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