We can guarantee our plants to arrive at your doorstep healthy, viable, true to variety and no substitutions without your approval. If you think they may have been damaged during shipment or arrive in poor condition, we would like to know immediately. Within 48 hours of plant delivery, if there is any dissatisfaction, we will replace the plants or issue credit for the purchase price. We are glad to provide any help we can beyond the first 48 hours.
If there is a problem related to a cultural factor, we will guarantee plants outside the 48 hour window. We reserve the right to attempt to save plants by requesting the return of damaged or refused shipments, norcan we be held liable for any amount greater than the purchase price of the plant material in question.